📦 Orders & Tracking
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website.
Can I change or cancel my order after it’s been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us at hello@badawii.com within 2 hours of placing your order. We will do our best to accommodate your request, but we cannot guarantee changes once the order has entered the fulfillment process.
What happens If I entered a wrong delivery address?
If you need to make a change of delivery address, please contact us at hello@badawii.com within 2 hours of placing your order. We will do our best to accommodate your request, but address changes might impact delivery times.
🚚 Shipping & Delivery
Where do you ship from?
All our orders are shipped form Dubai, UAE.
What are the shipping fees?
Our shipping fee for UAE orders is 15 AED. Shipping for orders above 300 AED is free.
We offer free shipping to GCC Countries on orders above 400AED and free international shipping to the rest of the world on orders above 600 AED. International shipping rates under 300/600 AED may vary depending on the region and will be shown during checkout.
International orders do not include duties or taxes. Fees will be due upon receipt.
How long does shipping take?
We offer next day delivery on local orders to UAE.
International deliveries will take 3-5 days, depending on the destination country.
Our cut-off time is 13:00, which means that any order received after the cut off time will be processed the next day.
Do you offer free shipping?
Yes, we offer free shipping to UAE on orders above 300 AED, Free shipping to GCC countries on orders above 400 AED and free international Shipping on orders above 600 AED.
What countries do you ship to?
We ship worldwide, however, for European Union orders you should place your order from our European store.
Will I have to pay customs duties or taxes on international orders?
Yes, International orders do not include duties or taxes. Fees will be due upon receipt.
🔄 Returns & Exchanges
What is your return policy?
We offer FREE 14 days returns and exchanges.
Refunds are available for all full-priced items within 14 days of receiving your order. Items on sale will not be refunded, only exchanged.
How do I start a return?
If you wish to exchange or return your product, please send us an email to hello@badawii.com indicating the products to be exchanged/returned.
Can I exchange for a different size?
Yes, you can make size exchanges.
Are there fees for returns or exchanges?
Exchanges are free, returns might be subject to return fees, varying on the destination country.
☀️ Product & Safety
Are your products UPF50+ CERTIFIED?
Yes, all our UV swimwear is UPF50+ Certified by independent laboratories, complying with the highest international standards.
How do your products provide sun protection?
Safety is our core pillar, but we believe in keeping things natural. Our UPF 50+ protection is achieved entirely through high-density fabric composition and tight weaving, rather than by adding chemical coatings or UV-absorbing sprays.
Where can I find a size guide?
Our sizes are designed to be true to age/standard measurements. However, since every body is unique, we provide a detailed Size Guide on every product page. If you are looking for a more relaxed fit or are between sizes, we generally recommend sizing up.
How should I care for my swimwear?
To keep your vibrant colors fresh and your swimwear in mint condition:
- Rinse in cold water after use (especially after chlorine or salt).
- Hand wash with mild detergent.
- Dry in the shade; avoid tumble dryers and ironing.
🤝 Wholesale & Partnerships
How do I become an authorized Badawii Beachwear retailer?
We are always looking for partners who share our passion for family-focused, sun-safe lifestyle wear. To become a retailer please contact our sales manager at aurelieh@badawii.com
Where are wholesale orders shipped from?
Our GCC and Asia Customers are served form our UAE hub and our European and LATAM customers are served form our European Hub in Spain
What are your lead times for wholesale delivery?
Our Wholesale orders are generally processed within 3-5 days from payment confirmation.
✨ Other Questions
Where are your products designed?
All our prints and silhouettes are designed in-house in Spin, drawing inspiration from retro aesthetics, Mediterranean summers, and the vibrant energy of coastal life.
Is Badawii Beachwear sustainable?
We are committed to quality that lasts. All our UV swimwear is crafted with recycled materials. Also, by creating durable, high-quality pieces that can be passed down from sibling to sibling, we aim to reduce the impact of "fast fashion." We also optimize our logistics by shipping from regional hubs to minimize our carbon footprint.
How can I get featured on your social media?
We love seeing your family vacation memories! Tag us @BadawiiBeachwear_me or use our hashtag #BadawiiFamily for a chance to be featured on our official pages.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@badawii.com
Get in touch
-
Customer service
hello@badawii.com -
Follow us

